Data Privacy

  § 1 Information on the collection of personal data

(1) In the following we inform about the collection of personal data when visiting our website. Personal data is all information that is personally relatable to you, e.g. name, address, e-mail addresses, user behavior.

(2) Responsible according to Art. 4 para. 7 of the EU General Data Protection Regulation (GDPR) is GEFA Processtechnik GmbH, Germaniastraße 28, 44379 Dortmund, This email address is being protected from spambots. You need JavaScript enabled to view it. (see our legal notice). You can contact our data protection officer at This email address is being protected from spambots. You need JavaScript enabled to view it. or at our postal address by adding " data protection officer".

(3) When you contact us by e-mail or via contact form, the data you provide (your e-mail address and name, if applicable) will be stored by us in order to answer your questions. Providing further information is voluntary and only makes it easier for us to contact you in order to answer your enquiry. We will delete the data arising in this context after the storage is no longer necessary, or will limit processing if statutory obligations to preserve records do exist.

(4) If we make use of contracted service providers for individual features of our offer or wish to use your data for advertising purposes, we will inform you in detail about the respective processes below. In doing so, we also mention the defined criteria for the storage period.

 § 2 Your rights

(1) You have the following rights towards us with regard to personal data concerning you:

  • Right to information,
  • Right to correction or deletion,
  • Right to limitation of processing,
  • Right of opposition to processing,
  • Right to data transferability.

(2) You also have the right to complain to a data protection authority about our processing of your personal data.

 § 3 Collection of personal data when visiting our website

(1) In case of purely informational use of the website, i.e. if you do not register or otherwise provide us with information, we only collect personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which are technically necessary for us to display our website and to guarantee stability and security (legal basis as laid down in Art. 6 Para. 1 S. 1 lit. f GDPR):

  • IP address
  • Date and time of the request
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Access Status/HTTP Status Code
  • Individual amount of data transferred
  • Web site that sends the request
  • Browser
  • Operating system and its interface
  • Browser software language and version

(2) In addition to the aforementioned data, cookies are stored on your computer when you visit our website. Cookies are small text files which are stored on your hard disk with reference to the browser in use, providing the sender who sets the cookie (in this case us) with certain information. Cookies cannot run programs or transmit viruses to your computer. They are intended to generally improve the user-friendliness and effectiveness of the website.

(3) Use of cookies:

  1. a) This website uses the following types of cookies, whose extent and functionality are explained below:
  • Transient cookies (see b)
  • Persistent cookies (see c).
  1. b) Transient cookies are automatically deleted when you close your browser. This particularly includes the session cookies. These store a so-called session ID, with which different requests of your browser can be assigned to the joint session. This will allow your computer to be recognized when you return to our website. Session cookies are deleted as soon as you log out or close your browser.
  2. c) Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. You can delete cookies at any time using the security settings of your browser.
  3. d) You can configure your browser settings according to your wishes and, for example, refuse the acceptance of third party cookies or all cookies. Please note that in this case you may not be able to use all functions of this website.
  4. e) [We use cookies to identify you on subsequent visits, in case you have an account with us. Otherwise you would have to log in again for each visit.].

 § 4 Further features and offers of our website

(1) In addition to the purely informational use of our website, we offer various services which you can use if interested. In this case, you will generally be required to submit additional personal data that we use to provide the respective service and to which the aforementioned data processing principles apply.

(2) In some cases, we make use of external service providers to process your data. These have been carefully selected and commissioned by us, are bound by our instructions and are regularly checked.

(3) Furthermore, we may pass on your personal data to third parties if we offer participation in promotions, competitions, conclusion of contracts or similar services in collaboration with partners. You will receive more detailed information on this by providing your personal data or in the description of the offer below.

(4) If our service providers or partners are based in a country outside the European Economic Area (EEA), we will inform you of the effects of this circumstance in the description of the offer.

(5) In order to measure the B2B usage of our website, we use a service provided by Leadinfo, a company based in Rotterdam. This service shows us company names and addresses based on the IP addresses of our visitors. The IP address is not saved after use.

 § 5 Objection or revocation of processing your data

(1) If you consented to the processing of your data, you can revoke this at any time. Such a revocation influences the legitimacy of the processing of your personal data after you submitted it to us.

(2) If we base the processing of your personal data on the weighing of interests, you may revoke the processing. This is the case if processing is not particularly necessary to fulfil a contract with you, which is respectively described by us in the following description of the features. In the exercise of such revocation, we ask you to explain the reasons why we should not process your personal data in the way we did. In the event of your justified revocation, we will examine the situation and either stop or adjust data processing or point out our compelling reasons with regard to the worthiness of protection, on the basis of which we will continue processing.

(3) Of course, you can opt out from processing of your personal data for purposes of advertising and data analysis at any time. You can inform us of your objection to processing for advertising purposes using the following contact details: GEFA Processtechnik GmbH, Germaniastraße 28, 44379 Dortmund, This email address is being protected from spambots. You need JavaScript enabled to view it. (see our legal notice). You can contact our data protection officer at This email address is being protected from spambots. You need JavaScript enabled to view it. or at our postal address by adding "data protection officer".

§ 6 Use of our webshop

(1) If you would like to order via our webshop, it is necessary for the conclusion of the contract that you provide us with your personal data, which we need to process your order. Mandatory information necessary for the execution of contracts is marked separately, further information is voluntary. We will use the data you provide to process your order. For this purpose we can pass on your payment data to our house bank. Legal basis as laid down in Art. 6 para. 1 sentence 1 lit. b GDPR.

            You must create a customer account through which we can store your data for             future purchases. When you create an account at " My account", the data you have provided will be stored revocably. All other data, including your user account, can always be deleted in the customer area.

            We may also process the information you provide to inform you of other interesting products in our portfolio or to send you e-mails containing technical information.

(2) We are obliged by trade and tax law regulations to store your address, payment and order data for a period of ten years. However, after [two years] we will limit processing, i.e. your data will only be used to comply with legal obligations.

(3) To prevent unauthorized access to your personal data, particularly financial data, the order process is encrypted using TLS technology.

§ 7 Newsletter

(1) With your consent, you can subscribe to our newsletter, with which we inform you about our current interesting offers. The advertised goods and services are named in the declaration of consent.

(2) We use the so-called double opt-in procedure to subscribe to our newsletter. This means that after your registration we will send you an e-mail to the specified e-mail address in which we ask you to confirm your request for dispatch of the newsletter. If you do not confirm your registration within 24 hours, your information will be blocked and automatically deleted after one month. In addition, we will each time record your IP addresses used as well as the time of registration and confirmation. The purpose of the procedure is to be able to prove your registration and, if necessary, to clarify a possible misuse of your personal data.

(3) The only mandatory information for sending the newsletter is your e-mail address. The disclosure of further, separately marked data is voluntary and will be used to address you personally. After your confirmation we will store your e-mail address for the purpose of sending the newsletter. Legal basis as laid down in Art. 6 para. 1 sentence 1 lit. b GDPR.

(4) You can revoke your consent to the dispatch of the newsletter at any time and unsubscribe from the newsletter. You can submit your revocation by clicking on the link provided in every newsletter, by e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. or by sending a message to the contact address specified in the legal notice.


This website uses social plugins (“plugins”) of the social network, which is run by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). These plugins are marked with a Facebook logo or the additional text “Facebook social plugin”. When you visit a page of our website, which contains such a plugin, your browser establishes a direct connection to the Facebook servers. Facebook sends the content of the plugin directly to your browser, which will integrate it into the page. By integrating the plugin, Facebook receives the information that you have visited the respective page of our website. If you are logged in to Facebook, Facebook can assign the visit to your Facebook account. If you interact with the plugins, e.g. by clicking the “Like” button or leaving a comment, the corresponding information will be sent directly to Facebook and stored there. The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as you associated rights and setting options for protecting your privacy can be found in Facebook’s data protection information. If you do not want Facebook to collect data about you via our website, you have to log off from Facebook before visiting our website.


Google Analytics with anonymization function

  1. Description and scope of data processing
    We use Google Analytics on our Website, a web analytics service offered by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter "Google". By using Google Analytics cookies get installed on your terminal equipment that enable Google to analyse your behaviour when you visit our Website. Such cookies generate information regarding your usage behaviour and transmit the generated information to Google which stores it on servers located in the USA.

    Since data protection is very important to us, we allow you to use our Website anonymously. Therefore, we use Google Analytics exclusively with the extension "_gat._anonymizeIp". This extension ensures the reduction of your IP address within the territory of the European Economic Area (hereinafter “EEA”), which means, your IP address gets anonymized before leaving the EEA. Your IP address gets only transmitted without reduction to a Google server when extraordinary circumstances occur, in this case the reduction process will be carried out in the USA. According to Google´s own statement, your IP address will not be merged with other data collected by Google.

    Google is listed as participant of the EU-US Privacy Shield and ensures an appropriate level of data protection, see .

    Further information of how and to what extend your personal data gets processed by Google Analytics can be found in Google´s Privacy Policy under

  2. Legal basis for data processing
    We process your personal data according to Art. 6 Sec. 1 phrase 1 lit. f GDPR.

  3. Data Processing purpose
    Google uses the collected data to analyse your behaviour on our Website, to prepare and send us a summary of the activity and to offer other services that are related to the usage of the internet in general or our Website in particular. These purposes represent also our legitimate interest in the processing your personal data.

    When obliged by law or where Google commissions third parties to process data, your personal data may be transferred to third parties.

  4. Storage period
    The storage period for cookies used by Google Analytics is restricted to 26 months. You can independently uninstall cookies that got installed by Google Analytics and delete the stored data with it. We will explain how this deletion can be carried out by using your web browser´s settings in the following section.

  5. Possibility to object and removal according to Article 21 GDPR
    You are free to prevent the installation of cookies by adjusting your web browser settings accordingly. Google offers for the most popular web browsers a deactivation add-on to enable you to control the collection of data on websites which use Google Analytics. The add-on informs Google Analytics' JavaScript (ga.js) that no information about the visitors of the respective website should be transmitted to Google. However, the deactivation add-on only prevents the transmission of information that got collected by Google Analytic cookies, information generated by other web analytic services, still gets transmitted. For more information on installing the respective browser add-on, please visit

§10 Contakt / Live Chat Smartsupp

Our website uses the chat plugin Smartsupp. The provider is, Milady Horakove 13, 602 00 Brno, Czech Republic. You can use Smartsupp to start direct communication with our staff. The Smartsupp plugin collects data (browser information, visited page content and conversation) with website visit, and when information is exchanged between the visitor and our employee. This data is usually not traceable to you as a natural person. "Session" cookies are used, which are deleted after visiting the website. The cookies do not contain any personal data. The data is usually transferred to servers in the EU in encrypted form.

The data processing is based on Art. 6 para. 1 lit. f DSGVO. It serves our legitimate interest in providing the fastest and most uncomplicated customer service possible and improving our online offerings. In addition, the use of the chat function is voluntary.

You can find more information about data protection at Smartsupp in their privacy policy at

Further information

Your trust is important to us. Therefore, we would like to provide you with information and answers regarding the processing of your personal data at any time. If you have any questions that this data protection declaration could not answer or if you would like more in-depth information, please contact the data protection officer at any time at This email address is being protected from spambots. You need JavaScript enabled to view it..

Links to websites of other providers

Our websites may contain links to websites of other providers, which are not covered by this data privacy statement. If the collection, processing or use of personal data is associated with the use of the websites of other providers, please observe the data protection information of the respective providers.

Changes to the data privacy statement

We reserve the right to change this data privacy statement at any time in compliance with the effective data protection regulations. The current version is May 2018.